At 1plus, we believe that entertainment should always stay fun, safe, and within your control. This page outlines our commitment to responsible gaming for every player in the Philippines — from setting personal limits to knowing when to take a break.
1plus is committed to providing a safe, fair, and enjoyable entertainment experience for every registered player in the Philippines. We recognise that while most players engage with our platform purely for fun, some individuals may develop patterns of play that go beyond healthy entertainment. Our responsible gaming framework is designed to give every player the tools, information, and support they need to stay in control at all times. We comply with all applicable Philippine regulations regarding player protection, age verification, and responsible gaming standards. Our platform is strictly for players aged 21 and above, and we enforce this requirement through identity verification at the point of registration. We continuously review and improve our responsible gaming measures to ensure they remain effective, accessible, and easy to use for all members of our community.
We provide a range of practical tools that allow you to manage your gaming activity and set boundaries that work for your personal situation. Deposit limits let you cap how much PHP you can add to your account within a daily, weekly, or monthly period, helping you stay within a budget you are comfortable with. Session time reminders notify you when you have been playing for a set duration, giving you a natural prompt to take a break and step away from the screen. If you feel you need a longer pause, our cool-off feature allows you to temporarily suspend your account for a period of your choosing — from 24 hours up to several weeks. For players who need a more permanent break, self-exclusion is available and will block access to your account for an extended period. All of these tools can be activated through your account settings or by contacting our support team directly, and changes to protective limits take effect immediately.
Set daily, weekly, or monthly PHP deposit caps to keep your spending on track.
Receive automatic alerts when your session reaches your chosen time limit.
Temporarily suspend your account for 24 hours up to several weeks at any time.
Block access to your account for an extended period when you need a full break.
Recognising the early signs of problematic gaming behaviour is one of the most important steps toward staying in control of your entertainment. If you find yourself spending more time or money on gaming than you originally planned, this may be a signal worth paying attention to. Chasing losses — continuing to play in an attempt to recover money you have already lost — is one of the most common and concerning patterns associated with problem gambling. Neglecting personal responsibilities, relationships, or financial obligations in favour of gaming time is another serious warning sign that should not be ignored. Feeling anxious, irritable, or restless when you are unable to access the platform may indicate that gaming has moved beyond a healthy recreational activity. If any of these patterns sound familiar, we strongly encourage you to use our self-management tools, speak with our support team, or reach out to a professional counselling service in the Philippines.
If you or someone you know is struggling with gaming-related concerns, help is available and seeking support is always the right decision. Our 1plus support team can assist you in activating account restrictions, processing self-exclusion requests, or simply providing guidance on the tools available to you — reach us at [email protected]. In addition to our in-platform support, we encourage players in the Philippines to connect with professional organisations that specialise in gambling-related concerns and mental health support. The National Council on Problem Gambling Philippines and local mental health hotlines offer confidential assistance to individuals and families affected by problem gambling. Taking a break, talking to someone you trust, or reaching out to a professional are all valid and courageous steps toward healthier habits. Remember that gaming on 1plus is meant to be a source of entertainment and enjoyment — if it ever stops feeling that way, please do not hesitate to ask for help.
For immediate assistance, contact our support team at: [email protected]
Have questions about your account limits or need help activating a cool-off period? Visit our FAQ page for quick answers, or log in to manage your responsible gaming settings directly. New to the platform? Create a free account and enjoy entertainment on your own terms.