Your privacy matters to us. This Privacy Policy explains what personal data 1plus collects, how we use it, and the rights you have as a player in the Philippines. Please read this page carefully before registering or using the platform.
When you create an account on 1plus, we collect personal information that is necessary to verify your identity and process your transactions securely. This includes your full name, date of birth, mobile number, email address, and a government-issued ID as required by Philippine regulations. We also collect financial details such as your preferred payment method and transaction history in order to process deposits and PHP withdrawals accurately. During your use of the platform, we automatically gather technical data including your device type, operating system, IP address, browser type, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and ensure the platform runs smoothly on your device. We do not collect any personal data from users who have not registered, and we do not knowingly collect information from individuals under the age of 21.
1plus uses the personal data we collect strictly for the purposes of operating the platform and delivering a safe, reliable entertainment experience to players in the Philippines. Your registration details are used to verify your identity, prevent duplicate accounts, and comply with applicable Philippine laws and licensing requirements. Transaction data is used to process your deposits and withdrawals in Philippine pesos (PHP) and to maintain accurate financial records for your account. We may use your contact information to send you important account notifications, security alerts, or updates about changes to our platform policies — we do not send unsolicited promotional messages without your consent. Gameplay and session data are analysed in aggregate to improve platform performance, identify technical issues, and enhance the overall user experience. We do not sell, rent, or trade your personal information to any third party for marketing purposes under any circumstances.
We only share your personal data with trusted third-party service providers who are directly involved in delivering the 1plus platform experience, such as payment processors, identity verification services, and cloud infrastructure providers. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using your information for any purpose beyond the specific service they provide. We may disclose your personal information to government authorities, law enforcement agencies, or regulatory bodies in the Philippines if we are legally required to do so or if we believe disclosure is necessary to protect the rights, safety, or property of 1plus or its players. We do not share your data with advertisers, data brokers, or any entity for commercial profiling purposes. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance of any such change that affects how your data is handled.
1plus uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions on your mobile device or browser. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as login and account management. We also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical improvements are needed — this data is collected in aggregate and does not identify you personally. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on the 1plus platform. You can manage or clear cookies through your browser or device settings at any time, though doing so may affect certain platform features. By continuing to use the platform after being informed of our cookie practices, you consent to the use of essential and analytics cookies as described in this policy.
As a registered player on 1plus, you have the right to access the personal data we hold about you and to request a copy of that information at any time by contacting our support team. You may also request corrections to any inaccurate or incomplete data in your account profile, and we will process such requests promptly. If you wish to close your account and have your personal data deleted, you may submit a deletion request, subject to any legal retention obligations we are required to fulfil under Philippine law. You have the right to object to or restrict certain types of data processing, including the use of your data for analytics purposes, and we will honour such requests where technically and legally feasible. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data-related requests within a reasonable timeframe and treating every inquiry with full confidentiality and respect.
1plus employs industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and access to personal data within our organisation is restricted to authorised personnel only on a need-to-know basis. We conduct regular security reviews and maintain technical safeguards to keep our systems protected against emerging threats. Your personal data is retained for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including financial record-keeping requirements. When data is no longer needed and retention obligations have been met, it is securely deleted or anonymised. If you have questions about how your data is stored or secured, you may contact our support team at the email address provided on the platform.
Last updated: 2025. This Privacy Policy applies to all registered players on the 1plus platform in the Philippines.
If you have any concerns about how 1plus handles your personal data, visit our FAQ page for quick answers, or log in to your account to review your data settings. New to the platform? Create a free account and start playing today.